Reset a tripped breaker once
Look at your panel and push a tripped breaker to the off position, then back to on.
We want you to stay safe while you troubleshoot power issues in your home. Most electrical problems need our tools and training, but you can check a few things before you call us to your home.
You can do a few simple checks to see if you have a minor issue or a utility outage. These steps help you decide if you need us to visit your house on the Palouse.
Look at your panel and push a tripped breaker to the off position, then back to on.
Press the test and reset buttons on outlets in your kitchen, bathroom, or garage.
Move the space heater or toaster that caused the power to drop and try the breaker again.
Look outside to see if the streetlights are out or if nearby houses also lack power.
Call Avista, Clearwater Power, or Inland Power if the whole neighborhood is dark.
We look at how much of your home lost power to find the source of the trouble. A single dead lamp usually means a broken bulb, while a dark room points to your panel.
Plug your lamp into a wall on the other side of the room to see if it works.
See if every outlet in the room stopped working at the same time.
Notice if your stove and dryer work while your lights stay dim or dark.
Stop what you are doing if you notice heat or strange odors near your wiring. These signs mean you face a fire risk and must call us.
Turn off the breaker and call us if you smell ozone or plastic burning near an outlet.
Do not touch a panel that feels warm to the hand or makes a loud humming sound.
Stop trying to reset a breaker that clicks off as soon as you flip it.
Look for brown or black marks on your outlets that suggest a loose wire or arcing.
Call us if a pipe leak or basement flood reaches your outlets or baseboard heaters.
You have the right to work on your own home, but you must follow state rules in Idaho and Washington. Both states use the NEC 2023 code to keep residents safe.
You can pull a permit through the Idaho DOPL if you live in the home you own.
You may do your own wiring with an L&I permit and inspection if it is your primary residence.
Rental homes and business spaces need a licensed electrician in both states, even for small fixes.
You must schedule an inspector to look at your work before you cover any wires.
Use these steps to decide your next move when you have electrical trouble. We can help you sort out permits or handle the repairs during our normal business hours.
Watch the outlet for a few days but you likely do not need us yet.
Call us to find the short circuit or the failing part inside your wall.
Turn off the main breaker and call us during business hours for help.
Contact the DOPL or L&I to learn about permit needs before you buy any wire.
Explore related service, location, cost, permit, and planning guides.
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